Please read this agreement carefully. By using Cochild, you agree to be bound by these terms.
PLEASE READ THIS END USER LICENCE AGREEMENT CAREFULLY BEFORE DOWNLOADING, INSTALLING, OR USING THE COCHILD APPLICATION. By creating an account or using any part of the Application, you agree to be bound by these terms. If you do not agree, do not use the Application.
This Agreement is written in plain language by design. We believe you have the right to understand exactly how this platform works. If anything is unclear, please contact us.
This Agreement is entered into between Cochild Pte. Ltd. (UEN: 202547888Z), a company incorporated in Singapore and registered as a Social Enterprise with raiSE Singapore, having its registered address at 36 Carpenter Street #02-01 Carpenter Haus, Singapore 059915 ("Cochild", "we", "us", or "our"), and you, the individual creating an account and using the Application ("User" or "you"). Cochild® is a registered trademark of Cochild Pte. Ltd.
The Application is intended solely for adults aged 18 and above. By creating an Account, you confirm that you are at least 18 years of age and have the legal capacity to enter into this Agreement.
Children do not create accounts and are not end users of the Application. Information relating to children is entered by parents or guardians on their behalf. Cochild applies heightened protection to all data relating to minors, as described in the Cochild Privacy Policy.
You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account.
Subject to your compliance with this Agreement, Cochild grants you a limited, non-exclusive, non-transferable, revocable licence to download, install, and use the Application on devices you own or control, solely for your personal, non-commercial co-parenting purposes.
This licence does not permit you to:
The Application uses artificial intelligence to provide several features. This section explains what those features do, how they work, and their limitations.
Before a message is sent to your co-parent, it is analysed by Cochild's AI moderation system. The purpose of this analysis is to filter hostile or harmful language, protect your children from parental conflict communicated through the platform, and support more constructive co-parenting communication.
The moderation system may take one of three actions:
You retain full control. Rewritten messages are never sent automatically. You may review, edit, or reject any suggested rewrite. Blocked messages are not delivered and are not stored for any purpose beyond the immediate moderation decision.
Note: AI moderation is an automated process. No Cochild employee, government official, or third party reads the content of your messages. Message content is not stored, shared, or used for any purpose other than the moderation action described above.
You may upload a court order in PDF format. Cochild's AI will extract key information including the names of parties, details of children, access schedules, and maintenance obligations. This parsed data is presented for your field-by-field review before it is used to populate your schedule.
Before your schedule is created, you will be presented with a Court Order Confirmation screen displaying each parsed element alongside the relevant section of your uploaded document. You are required to review and explicitly confirm the accuracy of each of the following elements before proceeding:
You must correct any inaccuracy before confirming. Each field is editable at the confirmation stage. By tapping "Confirm and Set Up Schedule", you declare that the information displayed accurately reflects your court order. Cochild records the date and time of your confirmation as part of your compliance audit trail.
Cochild does not guarantee the accuracy of AI-extracted data. We are not responsible for errors, omissions, or consequences arising from information that you have confirmed as accurate, or from illegible, incomplete, or ambiguous court order documents. The responsibility for the accuracy of your schedule rests with you.
Varied or replacement orders: If your court order is varied or replaced by a new order, you must upload the new order and complete the confirmation process again. A new confirmation supersedes the previous one and generates a new entry in your compliance audit trail. Your co-parent will be notified within the Application that the schedule has been updated. It is your responsibility to ensure that the Application reflects the most current order at all times.
Court order documents are processed for parsing purposes and stored securely in your account vault. They are not shared with any third party except as described in the Cochild Privacy Policy.
Nothing in the Application, including any AI-generated summary, suggestion, explanation, or output, constitutes legal advice. The Application is a co-parenting management tool, not a legal service. You should always seek independent legal advice for matters relating to your court proceedings.
Cochild's AI systems are designed to assist, not to replace human judgement. AI outputs may occasionally be inaccurate, incomplete, or inappropriate to your specific circumstances. You should apply your own judgement to any AI-generated content and contact us if you believe the system has behaved incorrectly.
By using the Application, you agree to:
Cochild reserves the right to suspend or terminate Accounts found to be in breach of these responsibilities.
The Application, including its design, code, AI systems, and all proprietary technology, is owned by Cochild Pte. Ltd. and is protected by intellectual property law. Nothing in this Agreement transfers any intellectual property rights to you.
You retain ownership of the Content you create. By uploading Content to the Application, you grant Cochild a limited licence to process and store that Content solely for the purpose of providing the Application's features to you.
The Application is provided on an "as is" and "as available" basis. Cochild does not warrant that the Application will be uninterrupted, error-free, or suitable for any particular purpose.
To the maximum extent permitted by applicable law, Cochild's total liability to you for any claim arising out of or in connection with this Agreement shall not exceed the amount you have paid to Cochild in the twelve months preceding the claim, or S$100, whichever is greater.
Cochild is not liable for any indirect, incidental, consequential, or punitive damages, including loss of data, loss of opportunity, or emotional distress, even if advised of the possibility of such damages.
Nothing in this Agreement excludes liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
Given the sensitive nature of family justice matters, we strongly recommend that you maintain independent copies of important documents and do not rely solely on the Application for the storage of critical information.
You may terminate this Agreement at any time by deleting your Account. Upon termination, your licence to use the Application ceases immediately.
Cochild may suspend or terminate your Account if you breach this Agreement, if continued operation poses a risk to other users or to the platform, or if we are required to do so by law.
On termination, your personal data will be handled in accordance with the Cochild Privacy Policy. Sections 6, 7, 9, and 10 survive termination.
This Agreement is governed by the laws of Singapore. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Singapore, except as provided below.
If you are located in the European Union: nothing in this Agreement affects your rights under EU data protection law, including the GDPR. You retain the right to lodge a complaint with your national data protection authority.
If you are located in the United Kingdom: the UK GDPR and the Data Protection Act 2018 apply to the processing of your personal data. You may lodge a complaint with the Information Commissioner's Office (ICO).
If you are located in Australia: the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply. You may contact the Office of the Australian Information Commissioner (OAIC) with complaints.
We may update this Agreement from time to time to reflect changes in the Application, applicable law, or our practices. When we make material changes, we will notify you through the Application and by email at least 14 days before the changes take effect.
Your continued use of the Application after the effective date of any update constitutes acceptance of the revised Agreement. If you do not accept the revised terms, you must stop using the Application and delete your Account.
This Agreement, together with the Cochild Privacy Policy, constitutes the entire agreement between you and Cochild in relation to the Application and supersedes all prior agreements and understandings.
If any provision of this Agreement is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision.
You may not assign this Agreement or any rights under it without our written consent. Cochild may assign this Agreement in connection with a merger, acquisition, or sale of assets, provided that the assignee agrees to be bound by its terms.
36 Carpenter Street, #02-01 Carpenter Haus
Singapore 059915